Terms of Sale

Last updated: 6 June 2026

This English version is provided for information only. Only the French version is legally binding.

1. Purpose and scope

These Terms of Sale (hereinafter "Terms") govern transactions carried out through the SnapSpot Paris platform (hereinafter the "Platform"), accessible at snapspotparis.com.

They cover the online booking and payment of photo sessions between a Client and an independent Photographer, as well as the supply by SnapSpot Paris of its intermediation service.

These Terms complement the Terms of Use. In the event of a conflict on a transaction-related point, these Terms prevail. Any booking implies full and unreserved acceptance of these Terms.

2. Seller identity

Platform publisher: Charles d'Anthouard de Vraincourt (sole trader)

Trade name: SnapSpot Paris

SIREN: 942 207 580 | SIRET: 942 207 580 00013

APE code: 6312Z - Web portals

Registered office: 78430 Louveciennes, France (full address provided on written request)

Email: snapspotparis@gmail.com

VAT: VAT not applicable, article 293 B of the French General Tax Code (small-business VAT exemption).

3. Definitions

Platform: the SnapSpot Paris service (website and web app).
Client: any user, consumer or professional, who books a photo session through the Platform.
Photographer: independent professional offering their services through the Platform.
Service: the photo session performed by the Photographer for the Client, and where applicable the delivery of the photos.
Pack: the pricing offer defined by the Photographer (duration, number of photos, locations, etc.).
Service fee: the commission charged by SnapSpot Paris for its intermediation service.

4. Intermediary role

SnapSpot Paris acts exclusively as an intermediary and a provider of intermediation services. The photographic service contract is concluded directly between the Client and the Photographer. SnapSpot Paris is not a party to that contract, is not the seller of the photographic Service, and does not employ the Photographers, who operate as independent professionals.

SnapSpot Paris sells only its own service: the connection, booking management, secure collection of payment and disbursement of funds. The proper performance of the Service is the sole responsibility of the Photographer.

5. Prices and service fee

Prices are shown in euros (EUR), inclusive of all taxes. The price shown to the Client includes the Photographer's service and the SnapSpot Paris service fee.

5.1 Price breakdown

The total price is the one shown on the payment page before confirmation;
The service fee represents 15% of the pack price and is deducted from the amount paid to the Photographer; it is included in the total price and is not added on top of the amount shown to the Client;
The breakdown (service price + SnapSpot share) can be viewed before payment.

5.2 VAT

The service fee is invoiced by SnapSpot Paris under the small-business VAT exemption scheme: VAT not applicable, article 293 B of the French General Tax Code. Any VAT applicable to the photographic service depends on each Photographer's own tax situation.

6. Order process

The Client selects a Photographer, a pack, a date, a time and one or more locations;
The Client reviews the order summary (service, date, location, total price);
The Client proceeds with online payment; validating the payment constitutes acceptance of these Terms and formation of the order;
The booking moves to "pending" status and the Photographer is notified;
The Photographer confirms or declines the booking (see article 8).

A verified account (confirmed email address) is required to book.

7. Payment terms

Payments are processed by Stripe Payments Europe Ltd, a PCI-DSS certified payment service provider. SnapSpot Paris never stores users' bank details.

Pre-authorisation and deferred capture ("Pay & Hold"): when a booking is requested, the total amount is pre-authorised on the Client's card but not immediately charged. The charge (capture) only takes place after the Photographer confirms the booking. If the Photographer does not confirm within the allotted time (see article 8), the pre-authorisation is automatically released and no amount is charged.

When a booking results from a personalised offer issued by the Photographer and accepted by the Client, payment may be charged immediately, as the Photographer has already agreed to the slot.

Funds are paid to the Photographer via Stripe Connect, less the service fee. By paying, the Client also accepts Stripe's terms.

8. Confirmation by the photographer

Upon receiving a booking request, the Photographer has 24 hours to confirm or decline it:

Confirmation: the payment is captured, the booking is confirmed and both parties receive a confirmation email;
Decline: the pre-authorisation is released, no amount is charged;
No response within 24h: the request is automatically cancelled and the pre-authorisation released, at no cost to the Client.

9. Performance of the service and delivery

The Service is performed on the date, at the time and at the location(s) agreed. The performance conditions (duration, number of photos, deadline and method of delivery of the files) are those defined in the booked pack and, where applicable, agreed between the parties via the Platform's messaging.

Delivery of the photographs (timeframe, format, number) is the Photographer's commitment as announced in their pack. SnapSpot Paris does not itself handle delivery of the files.

10. Right of withdrawal

No right of withdrawal: in accordance with article L221-28, 12° of the French Consumer Code, the right of withdrawal does not apply to leisure service provision to be supplied on a specific date or with a specific frequency. By booking a photo session on a specific date, the Client expressly waives their right of withdrawal. The cancellation conditions below (article 11) apply instead.

11. Cancellation and refund

Each pack is associated with a cancellation policy (flexible, moderate or strict), displayed before booking. The applicable policy is fixed at the time of booking.

11.1 Flexible policy

100% refund up to 24 hours before the session;
50% refund between 24h and the session start time;
No refund after the start time.

11.2 Moderate policy

100% refund up to 48 hours before the session;
50% refund between 48h and 24h before;
No refund within the last 24 hours.

11.3 Strict policy

50% refund up to 7 days before the session;
No refund within the last 7 days.

Refunds are issued via Stripe to the original payment method, within a reasonable time. The service fee may be retained in the event of late cancellation by the Client, within the limits of the applicable policy.

11.4 Cancellation by the photographer

If the Photographer cancels a confirmed booking, the Client is refunded 100% (service and service fee). Repeated cancellations by a Photographer may lead to suspension of their account.

11.5 Force majeure

In the event of force majeure (weather making the session impossible, etc.) preventing performance of the Service, the parties shall endeavour to agree on a reschedule. If rescheduling is not possible, the Client is refunded.

11.6 Promotional bookings

For a booking benefiting from a promotion (referral, affiliate or discount code), in the event of cancellation or refund, a retention corresponding to the costs already incurred (referral/affiliate reward paid and discount granted), capped at EUR 15, is deducted from the refund. This retention, shown before payment, is solely intended to cover those costs and generates no profit for the Platform.

12. Complaints and disputes about a service

In the event of a problem with a Service (Photographer absent, photos not received, quality, behaviour, etc.), the Client is invited to report the problem directly from the Platform, using the report function attached to their booking, before any chargeback request to their bank.

SnapSpot Paris operates an internal mediation procedure: gathering the Client's and Photographer's accounts, then a decision that may go as far as a full or partial refund. This procedure aims for an amicable and rapid resolution of the dispute.

13. Disbursement to the photographer

The Photographer receives the price of their Service, less the SnapSpot Paris service fee (15%), via their Stripe Connect account. The Photographer is solely responsible for their tax and social obligations (turnover declaration, VAT where applicable, contributions). A summary of the service fees charged is made available to the Photographer.

14. Liability

As an intermediary, SnapSpot Paris cannot be held liable for the quality, punctuality, compliance or delivery of the photographic Services, which are the sole responsibility of the Photographers. The liability of SnapSpot Paris is limited to the proper supply of its intermediation and payment-collection service.

SnapSpot Paris cannot be held liable in the event of force majeure within the meaning of article 1218 of the French Civil Code.

15. Personal data

Data collected as part of a transaction is processed in accordance with our Privacy Policy and the GDPR (EU Regulation 2016/679).

16. Consumer mediation

In accordance with article L612-1 of the French Consumer Code, any consumer Client may use a consumer mediator free of charge to settle a dispute with SnapSpot Paris amicably, after first making a written complaint.

Designated mediator: Mediation de la consommation - AME (www.mediationconso-ame.com).

European online dispute resolution platform: ec.europa.eu/consumers/odr

17. Applicable law and jurisdiction

These Terms are governed by French law. In the event of a dispute, the parties undertake to seek an amicable solution. Failing this:

For consumers: jurisdiction of the courts of the consumer's place of residence or of SnapSpot Paris's registered office, at the consumer's choice (Art. R631-3 of the French Consumer Code);
For professionals: jurisdiction of the courts of Versailles.

18. Contact

For any question about these Terms or an order:

Email: snapspotparis@gmail.com

Seller: Charles d'Anthouard de Vraincourt, sole trader — Louveciennes (78430), France.