Last updated: 22 October 2026
These Terms of Sale (hereinafter "Terms") govern transactions carried out through the SnapSpot Paris platform (hereinafter the "Platform"), accessible at snapspotparis.com.
They cover the online booking and payment of photo sessions between a Client and an independent Photographer, as well as the supply by SnapSpot Paris of its intermediation service.
These Terms complement the Terms of Use. In the event of a conflict on a transaction-related point, these Terms prevail. Any booking implies full and unreserved acceptance of these Terms.
Trade name: SnapSpot Paris
Platform publisher: Charles d'Anthouard de Vraincourt (sole trader)
SIREN: 942 207 580 | SIRET: 942 207 580 00013
APE code: 6312Z - Web portals
Registered office: 78430 Louveciennes, France (full address provided on written request)
Email: snapspotparis@gmail.com
VAT: VAT not applicable, article 293 B of the French General Tax Code (small-business VAT exemption).
SnapSpot Paris acts exclusively as an intermediary and a provider of intermediation services. The photographic service contract is concluded directly between the Client and the Photographer. SnapSpot Paris is not a party to that contract, is not the seller of the photographic Service, and does not employ the Photographers, who operate as independent professionals.
SnapSpot Paris sells only its own service: the connection, booking management, secure collection of payment and disbursement of funds. The proper performance of the Service is the sole responsibility of the Photographer.
Prices are shown in euros (EUR), inclusive of all taxes. The price shown to the Client includes the Photographer's service and the SnapSpot Paris service fee.
The service fee is invoiced by SnapSpot Paris under the small-business VAT exemption scheme: VAT not applicable, article 293 B of the French General Tax Code. Any VAT applicable to the photographic service depends on each Photographer's own tax situation.
A booking resulting from a personalised offer from the Photographer, accepted by the Client in the messaging, skips steps 4 and 5: it is confirmed as soon as payment is made (article 7).
A verified account (confirmed email address) is required to book.
Payments are processed by Stripe Payments Europe Ltd, a PCI-DSS certified payment service provider. SnapSpot Paris never stores users' bank details.
Pre-authorisation and deferred capture ("Pay & Hold"): when a booking is requested, the amount payable by card is pre-authorised on the Client's card but not immediately charged. The charge (capture) only takes place after the Photographer confirms the booking. If the Photographer declines the request or does not confirm it within the allotted time (see article 8), the pre-authorisation is released; if an amount had nevertheless already been charged, it is refunded. How quickly the pre-authorisation disappears from the Client's statement depends on their bank.
When a SnapSpot gift card is used, the part paid with the gift card is deducted from its balance as soon as the booking is requested; it is re-credited to the gift card if the request is declined, not answered, or cancelled before confirmation.
Personalised offer: when a booking results from a personalised offer issued by the Photographer in the messaging and accepted by the Client, payment is captured immediately and the booking is confirmed as soon as payment is made, with no confirmation step: the Photographer has already agreed to the slot by issuing the offer. The cancellation policy shown on the offer applies (article 11).
Funds are paid to the Photographer via Stripe Connect, less the service fee. By paying, the Client also accepts Stripe's terms.
Upon receiving a booking request, the Photographer has a period of time to confirm or decline it. That period ends at a specific deadline, computed as soon as the request reaches them — that is, as soon as the Client's payment is authorised — and communicated to both parties: it appears in the email sent to the Client and in the notification sent to the Photographer when the request is passed on, and remains available at any time in the booking details, in each party's personal area.
That deadline is determined as follows:
No confirmation is possible from the deadline onwards, nor after the session has started: the Platform refuses the operation and no amount is charged.
Three outcomes are possible:
Where a session is rescheduled before confirmation, the deadline is recomputed on the new session under the same rules, never later than the one originally communicated: rescheduling never extends the confirmation period, and it shortens it where the session is brought forward. A request whose deadline has passed can no longer be moved or confirmed.
The Service is performed on the date, at the time and at the location(s) agreed. The performance conditions (duration, number of photos, delivery timeframe) are those defined in the booked pack and, where applicable, agreed between the parties via the Platform's messaging.
The photographs are delivered via the Platform or, at the Photographer's choice, through the delivery service the Photographer indicates to the Client. Via the Platform, the Photographer uploads the photos to the Client's personal area; the Client is notified by email and can view and download them from their account, in high-resolution digital format. Through the Photographer's service, the Photographer declares the delivery on the Platform, which notifies the Client by email together with, where applicable, the link provided by the Photographer; access to the photos and their availability are then a matter for that service and for the Photographer, and the Platform verifies neither the number nor the content of the photos delivered. Whatever the delivery method, the content of the delivery (number of photos, timeframe) remains the Photographer's commitment. That content is LOCKED at the time of booking, as announced to the Client before payment: any later change to the pack or to the timeframe displayed by the Photographer has no effect on Services already booked. The timeframe runs from the end of the session and expires at the end of the last announced day. For a delivery via the Platform, the Platform does not allow the Photographer to declare a delivery complete below the number of photos thus committed. SnapSpot Paris provides the delivery and notification tool, without guaranteeing any timeframe of its own.
Retention of delivered photos: photos delivered via the Platform remain available in the Client's personal area for as long as their account is active. After 12 months of inactivity (no login, booking or check-in), the Client is warned by email; without a login within the following 30 days, the delivered photos are permanently deleted. Clients are advised to download their photos upon delivery. Deleting the account results in the immediate deletion of delivered photos (see the Privacy Policy). Photos delivered through the Photographer's service are not stored by the Platform: how long they remain available is a matter for that service and for the Photographer; Clients are advised to download them upon receipt.
No right of withdrawal: in accordance with article L221-28, 12° of the French Consumer Code, the right of withdrawal does not apply to leisure service provision to be supplied on a specific date or with a specific frequency. By booking a photo session on a specific date, the Client expressly waives their right of withdrawal. The cancellation conditions below (article 11) apply instead.
Each pack is associated with a cancellation policy (flexible, moderate or strict), displayed before booking. The applicable policy is fixed at the time of booking.
Cancelling within the hour: whatever the policy, a cancellation made within one hour of the booking being recorded (when the Client proceeds to payment) is refunded in full, subject to the retention provided for in article 11.6 for a confirmed promotional booking, and provided that the planned end time of the session has not been reached (see below).
End of the planned time slot: from the planned end time of the session (Paris time), a confirmed booking can no longer be cancelled by the Client, including within the hour following the booking. If the session did not take place or went wrong (Photographer absent, service not as ordered), the Client reports it from their booking (article 12). A request not yet confirmed is not affected: it can still be cancelled until it is automatically cancelled at the confirmation deadline (article 8).
Request not yet confirmed: as long as the Photographer has not accepted the booking request (article 8), the Client may cancel it at any time, whatever the policy and however little time remains before the session. The request is then returned in full — pre-authorisation released or, if the amount has already been charged, full refund and re-credit of any gift card balance used —, with no fee or retention, as when the Photographer declines or does not respond. The policies below apply to confirmed bookings.
Refunds are issued via Stripe to the original payment method, within a reasonable time. The service fee may be retained in the event of late cancellation by the Client, within the limits of the applicable policy.
If the Photographer cancels a confirmed booking, the Client is refunded 100% (service and service fee). Repeated cancellations by a Photographer may lead to suspension of their account.
In the event of force majeure (weather making the session impossible, etc.) preventing performance of the Service, the parties shall endeavour to agree on a reschedule, as set out in article 11.7. If rescheduling is not possible, the Client is refunded.
For a booking benefiting from a promotion (referral, affiliate or discount code), in the event of cancellation or refund, a retention corresponding to the costs already incurred (referral/affiliate reward paid and discount granted), capped at EUR 15, is deducted from the refund. This retention, shown before payment, is solely intended to cover those costs and generates no profit for the Platform. No retention applies to a request the Photographer has not yet confirmed, whether it is cancelled by the Client, declined or expires: it is returned in full (article 11).
As long as the planned end time of the session has not been reached, the Client may ask, from their booking, to move the session to another available slot with the same Photographer, from the following day at the earliest and for the same duration. Only one request can be pending at a time; the Client may withdraw it as long as the Photographer has not answered.
The Photographer accepts or declines the request. Until it is accepted, the booking remains unchanged. A request that has not been accepted before the planned end time of the session can no longer be accepted; it can only be declined or withdrawn.
An accepted reschedule only changes the date and time: it involves no payment and no refund, and the price and cancellation policy remain those of the booking, whose time limits are then counted from the new time slot. For a request not yet confirmed, the effect of a reschedule on the confirmation deadline is set out in article 8.
In the event of a problem with a Service (Photographer absent, photos not received, quality, behaviour, etc.), the Client is invited to report the problem directly from the Platform, using the report function attached to their booking, before any chargeback request to their bank.
SnapSpot Paris operates an internal mediation procedure: gathering the Client's and Photographer's accounts, then a decision that may go as far as a full or partial refund. This procedure aims for an amicable and rapid resolution of the dispute.
If the delivered service clearly does not match the order (photo quality, session content, conditions of the shoot), the Client may report it from their booking within 7 days of photo delivery. After reviewing both parties' accounts, SnapSpot Paris offers, depending on the case, a reshoot with the Photographer or a partial or full refund. This guarantee is exercised through the mediation procedure described above.
The Photographer receives the price of their Service, less the SnapSpot Paris service fee (at the rate in force, at most 15%), via their Stripe Connect account. The Photographer is solely responsible for their tax and social obligations (turnover declaration, VAT where applicable, contributions). A summary of the service fees charged is made available to the Photographer.
As an intermediary, SnapSpot Paris cannot be held liable for the quality, punctuality, compliance or delivery of the photographic Services, which are the sole responsibility of the Photographers. The liability of SnapSpot Paris is limited to the proper supply of its intermediation and payment-collection service.
SnapSpot Paris cannot be held liable in the event of force majeure within the meaning of article 1218 of the French Civil Code.
Data collected as part of a transaction is processed in accordance with our Privacy Policy and the GDPR (EU Regulation 2016/679).
In accordance with article L612-1 of the French Consumer Code, any consumer Client may use a consumer mediator free of charge to settle a dispute with SnapSpot Paris amicably, after first making a written complaint.
Designated mediator: Mediation de la consommation - AME (www.mediationconso-ame.com).
These Terms are governed by French law. In the event of a dispute, the parties undertake to seek an amicable solution. Failing this:
For any question about these Terms or an order:
Email: snapspotparis@gmail.com
Seller: SnapSpot Paris — full seller identity in section 2 above.